AI Chatbot Pricing in 2026: What Actually Drives Cost
Compare page limits, training runs, message charges, support, and upkeep using your real workload.
Kanha teamMar 2026Updated Sep 20266 min read
You want to know what an AI chatbot will cost before you spend time setting it up. The problem is that vendors charge for different things, so two plans with the same price can produce very different bills.
The quickest way to compare them is to write down four numbers: how many pages the bot needs, how often those pages change, how many questions visitors ask, and how much support you need. Then check what each plan charges for those exact needs.
Here is how to do that without getting lost in pricing terms.
Start with the costs you can predict
Count the pages the bot needs
Some products charge for pages. Others charge for documents, stored text, or data sources. Ask each vendor what its unit means before comparing limits.
Kanha counts a crawl as one page. A crawl is each time Kanha fetches and processes a URL. A recrawl counts again, even when it is the same URL.
Start with the pages that contain answers visitors actually need. Remove duplicate archives, outdated announcements, and unrelated marketing pages. Then estimate how many of those pages you will recrawl in a normal month.
Count meaningful updates
Content changes create work. A search-based chatbot may need to refresh its search index. A trained chatbot needs a new set of examples and another training run when important facts change.
Kanha counts each trained model as one training run. Free includes one run total. Starter includes three per month, Pro includes eight, and Business includes twenty. Training Small and Medium separately uses two runs because each size creates a separate model.
Include planned launches, policy updates, price changes, and corrections in your estimate. A stable help center has a different cost from a catalog that changes every day.
Check how questions are billed
Many hosted chatbots charge for messages, credits, or resolved conversations. Ask what happens when a visitor asks a follow-up, retries a question, or receives a long answer.
When a Kanha answer runs in the visitor's browser, Kanha adds no per-message charge for that answer. More questions do not use more of the page or training allowance. Crawling, training, and model delivery still use Kanha infrastructure and remain separate parts of the service.
Browsers and devices differ. A particular environment may need compatibility work, which Kanha takes responsibility for. Do not assume every answer will use the same path without testing the devices your visitors use. The privacy guide shows exactly which steps happen in the browser and which do not.
Include people and support
Someone still needs to choose pages, review the training examples, test real questions, and update the bot when the source changes. Include that time in your comparison.
Also check seats, API access, integrations, and support. Kanha lists community support on Starter, email support with a 48-hour target on Pro, and priority support with a 24-hour target on Business. Enterprise pricing and support options are custom.
See the current Kanha prices
These are the current values on the Kanha pricing page:
| Plan | Price | Pages | Training runs | Support and access |
|---|---|---|---|---|
| Free | $0 | 50 total | 1 total | All model sizes |
| Starter | $39/month | 500/month | 3/month | Community support |
| Pro | $99/month | 2,500/month | 8/month | API access, email support (48h target) |
| Business | $299/month | 10,000/month | 20/month | API access, priority support (24h target) |
All four plans include every model size and support for pages whose content is added with JavaScript. If you need more pages, training runs, or active models, contact sales to confirm the available capacity and price. Enterprise limits are custom.
Pricing can change. Use this guide to work out your needs, then check the live pricing page before buying.
Check three simple examples
These examples assume every listed crawl and training run happens within the plan period. They also assume the answers run in visitors' browsers. They do not include staff time or custom integrations.
| Your situation | Likely fit | Why |
|---|---|---|
| You want to test 50 pages once | Free | It includes 50 total page crawls and one training run |
| You maintain up to 500 page crawls and train up to three times each month | Starter at $39/month | Both needs fit the monthly limits |
| You use 2,000 page crawls and train up to eight times each month | Pro at $99/month | Pro includes 2,500 pages, eight runs, and API access |
Recrawls matter. If you crawl the same 500 pages twice in one month, that is 1,000 page crawls. Starter would not cover that example.
Question volume works differently. If those answers run in the browser, 100 questions and 10,000 questions do not create a Kanha per-message charge. That statement applies only to answers that actually run there.
Compare every vendor with one worksheet
Write the same answers down for every option:
- How many pages or documents do you need at launch?
- How many will be added or recrawled each month?
- How many training or search updates will those changes require?
- How many conversations and messages do you expect?
- Which seats, integrations, API access, and support level do you need?
- Who will review answers and keep the bot current?
- Which browsers and devices must the bot serve?
Ask each vendor to price that scenario in writing. Package names and limits change, so current quotes are more useful than an old comparison table.
Price is only one part of the decision. Test questions that real visitors ask and review the answers yourself. A cheap bot that misses your important answers will cost more in support time and trust.
Ready to test the numbers? The step-by-step setup guide shows how to choose pages, train a Kanha bot, and check it before adding it to your site.
